DESCRIPTION:
This Philcare Unli-DigiMed Consult prepaid HMO provides all-year-round digital consultation access through the HeyPhil app. It covers primary care consultation with Family Medicine Specialists, Internal Medicine, and General Physician. Get access to virtual care for various conditions like allergies, asthma, hypertension, diarrhea, mild injuries, or other infections.
Age Eligibility and Validity
PhilCare Unli-DigiMed Consult prepaid HMO is for age 1 year old and above. This Certificate of Coverage is non-transferable.
BENEFIT COVERAGE
PhilCare Unli-DigiMed Consult prepaid HMO is a health plan that allows you to avail unlimited digital consultation services for one (1) year from PhilCare-DigiMed doctors. It covers primary care consultations with the following Physicians via HeyPhil application downloadable from Play Store and App Store:
- Family Med
- Internal Med
- General Practitioner
Other Benefits:
- Issuance of medical assessment and prescription
- Endorsement for lab tests/procedures to clinics if necessary
- Referrals for specialty consult if necessary
- Interpretation of laboratory test results
- Consultations for pre-existing conditions not requiring emergency attention
The exceptions of this health plan coverage are medical conditions which require in-person medical check-up for proper visualization of the case and physical exam for assessment of more appropriate treatment. These medical cases include but not limited to:
- Emergency related cases
- Maternity-related cases
- Dental consultations
- Mental health related conditions
- Medical conditions related to all forms of behavioral disorders
- Developmental or psychiatric disorder and psychosomatic illness whether acquired or congenital
- Dermatology-related cases
- Illnesses needing treatments from a medical specialist (E.g. severe cases of chronic illnesses)
- “Fit to work” assessments requiring medical certification
AVAILMENT PROCEDURE
DigiMed Consultation Procedure:
- Download the HeyPhil DigiMed application through Play Store (for android phones) or App Store (for IPhones)
- Log in using the username and temporary password sent to your registered email. Personalize or change your password for security.
- Go to DigiConsult.
- Enter your Chief Complaint or the reason why would you like to seek for medical consultation.
- Attach a photo of your most recent doctor’s prescription or laboratory test results if available, otherwise, proceed to read and agree with the terms and conditions in availing a digital consultation.
- Click the Request Consultation to queue your digiconsult request with one of our DigiMed doctors.
- Stand by for your DigiMed Doctor’s call until the submitted chief complaint and copies of prescription and laboratory test results have been assessed. Please be reminded that your DigiMed Doctor calls from an unregistered number in your contact list.
- Engage with a medical tele-conferencing with your DigiMed Doctor.
- Check on the medical assessment and prescription sent to your registered email.
- Rate and send your feedback about your HeyPhil DigiMed consultation experience.
HOW TO ACTIVATE YOUR PHILCARE PREPAID HMO?
After purchase, you need to register your e-card voucher before you can use it.
CONTACT OUR SOLUTIONS PARTNERS TO HELP YOU:
IMPORTANT NOTES: