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Enjoy every moment with the right Travel Insurance Coverage
Our comorehensive travel insurance package has been designed for you to enjoy every moment eith your family and friends.
Comprehensive Medical Coverage
Covers you for medical expenses such as hospital costs, doctor's professional fees,and more in case you suffer an injury and/or illness during your trip.
Refund For Pre-Booked Travel Expenses
Gives the benefit of getting payouts on non-refundable expense in case of trip
Protection On Personal Belongings
Provides coverage for your baggage and personal belongings in case of loss or damage.
24/7 Emergency Travel Assistance
Provides round-the-clock travel and medical assistance anywhere.
Personal Accident
Coverage Provides coverage in case of death and permanent disablement due to accident while on trip.
Important
Smart Traveller Advisory
Please be guided on your next trip!
Before booking that flight, ensure you have a hassle-free trip with AXAs Smart Traveller. If you already have a policy or are considering getting one, check out these reminders:
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mergency medical and evacuation expenses due to illnesses are covered, except for the following cases:
Disease / illness is pre-existing
Travelled to or from a country where the Philippine government or your travel destinations regulatory authority has advised against any kind of travel. This exclusion does not apply if the insured has already commenced his/her trip prior to the issuance of such travel advisory.
You contract a disease that could have been prevented by a vaccination which you have failed to acquire and comply as directed, recommended or warned by the World Health Organization (WHO) or the equivalent authority of your travel destination before the commencement of your trip.
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Trip cancellations, postponements, curtailments, and/or alterations due to COVID-19 are not covered since this is already a known event.
EReturn flight cancellations and curtailment will only be covered if the reason is due to medical cases
TRAVEL INSURANCE FAQs.
Yes, your travel policy has emergency medical and evacuation expenses due to Covid-19 if the customer is infected during his/her trip subject to the terms and conditions of the policy:
- Illness is not pre-existing
- Customer did not travel against the advice of the Philippine Government or the regulatory authorities of the travel destination
- Customer complied with the requirement, recommendation or warning of World Health Organization (WHO) or the equivalent authority of the travel destination to get vaccinated before the commencement of the trip
- And if the customer conformed with the pertinent requirements of the IATF and/or DOH.
- Trip cancellations / postponement, and curtailment will not cover due to Covid-19 since this is already a known event.
If the vaccine against the disease was directed, recommended or warned to be acquired by the World Health Organization (WHO) or the equivalent authority of your travel destination before your trip, you will not be covered for Medical and Evacuation Expenses.
You can only be covered for flight cancellation due to any of the following causes:
1. Unexpected death, serious injury or serious illness occurring to you, your family member or travel companion;
2. Unexpected outbreak of strike, riot, or civil commotion at the planned destination;
3. Sudden invitation by the court of law to serve as a witness that is not made known to you prior to the booking of the trip;
4. Serious damage to your residence in the Philippines from fire or natural disaster occurring within one (1) week before the commencement of the trip which requires Your presence on the premises;
5. An epidemic or natural disaster at the planned destination which prevents you from proceeding with the trip.
Claims must be submitted to nonlife@insurancepartner.ph within 30 days of the occurrence or loss.
For Domestic, excluded areas are Lanao del Norte, Lanao del Sur, South Cotabato, North Cotabato, Maguindanao, Zamboanga del Norte, Zamboanga del Sur, Sultan Kudarat, and Sulu Archipelago (including Basilan Province).
For International, excluded areas are: Crimea and Sebastopol, Cuba, Iran, North Korea, Syria, Venezuela which are identified sanctioned countries based on United Nations resolutions, or trade or economic sanction, laws or regulations of the European Union, United Kingdom or United States of America.
Claims will also not be covered for trips to countries/zones where the Philippine government or the equivalent regulatory authority of your destination has advised against travel.
Please click here for the claims process.
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